Managing schedules, filing important documents and communicating relevant information Responding to complaints from customers and give after-sales support when requested Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Liaise between sales, logistic departments and the client to provide the service most suitable to the client’s needs and ensure the fastest delivery schedule Prepare and then follow up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them Experience of min. 2 years in ship supply/ship chandling in UAE